Reviews

Rude, they won’t even let you talk

They would not help a refugee family that had a problem with a landlord, even though they do not represent the landlord.

Great advice and amazing resource! Very knowledgeable and provides you with options!

It doesn't matter if you're in the right or the wrong these guys will support you either or as long as you pay them.

Certain it is that this firm loves to evict, followed by judgments, debts etc.etc. Just imagine how many families and individuals are homeless in this GREAT STATE OF UTAH because of this law firm. And does it dawn on anyone that junior is a Utah State Government Official ? IN CLOSING... IF YOU WANT TO KILL SOMEONE AND GET AWAY WITH IT.......MAKE THEM HOMELESS.

A lot of positive reviews on here are from landlords or property managers. I am a tenant who was evicted 15 months ago. I just paid off my total balance, over $4000, and I wanted to share my experience. I was in extremely difficult financial situations for most of the last year and a half. Their staff have embodied professionalism and empathy every step of the way. Once I nearly cried on the phone with them because I was so worried about paying my other bills. They worked with me repeatedly and honestly to move or split payments without me breaking the agreement, and understood that while I was mad about the situation, I was not mad at them. The last year could easily have been a complete hell. It wasn't. As someone with social anxiety, I knew that I could call them, explain my situation, and they would genuinely go the extra mile to help. I got better customer service from a law office collecting a debt than from the vast majority of companies where I chose to be a customer. Be honest with them, to a fault. Remember that they only work with the information they are giving. And above all, remember that they are people, not "the lawyer that wants my money" and they are happy to help you any way they can. To anyone from the office reading this, please know that your understanding and help got me through some very dark times. Thank you.

Staff was extremely rude, loosing everything I own in an apartment I couldn’t afford, won’t even let me talk, kept cutting me off and ended up hanging up on me. Very unprofessional, seems like they treat people who are in a rough spot with no money like they are less than a human being. Very very very disgusting the way they do business.

Eviction to pay off