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Reviews
Top review highlights
Pros
1
Responsive and professional in handling legal matters
“He and his staff were very responsive to my 'trivial' questions on bankruptcy and gave me good on advices what I needed to do to complete the process.”
2
Thorough in preparing and representing clients in court
“He does things to represent me in a very timely and professional matter with the court and always providing documents for me to fill it out ahead of time.”
3
Knowledgeable and effective in family law cases
“Craig is very knowledgeable on Utah family law, and uses it as a basis to build his case. He takes the time to understand the details of the case, and works hard in preparing filings and researching for court.”
4
Provides compassionate support during difficult personal matters
“Craig helped me through a very difficult time in my life with my divorce. He was knowledgeable at a time when I needed it most.”
5
Dedicated and hardworking in assisting clients
“They really took the time to listen to my situation and advise me well. They did a wonderful job communicating with me and helping me to understand the process.”
Cons
1
Disorganized in scheduling and communication
“For instance, once I went in for my appointment and was told he was not in the office. I showed my appointment card, so they called him. He was at lunch. They had me wait over an hour and a half for him to return.”
2
Fails to provide critical information to clients
“He failed to notify one of the credit card companies that I had indeed started the bankruptcy process, so when it was all said and done that credit card company did not discharge the debt and put a lien on the house.”
3
Assigns tasks to other team members instead of handling them personally
“When it came time to actually go to court he had two of his colleagues call me on the phone to go over everything I had met with him and given him during the previous months because he was too busy to do the paperwork himself.”
4
Unresponsive and lacks attention to client's needs
“Communication was little to nothing. Multiple messages sent before I would get an answer. I thought the point to hiring an attorney was to take the headache away from me and it would be a seamless process.”
5
Incompetent in handling certain cases, leading to negative outcomes for clients
“I retained Craig around October of 2017, this was not really that difficult of a case involving custody of my son. Yesterday I was forced to settle for pretty much the state minimum for 1 simple reason, Craigs pure and simple incompetence.”
