Reviews

Top review highlights

Pros
1
Excellent customer service and responsiveness from the staff
“Grace was so awesome!! She was very kind and helpful and answered all of my questions perfectly!!”
2
Strong communication and transparency throughout the legal process
“Heidi and Chris were great! They were very personable and ready to answer any questions I had, either by phone or email.”
3
Compassionate and caring approach towards clients
“Heidi is amazing, she made me feel safe throughout the case comforting me and my family, 5 stars!”
4
Successful case outcomes and fair settlements for clients
“I couldn't have been treated any better by the people at Craig Swapp! They walked me thru each step of the process of receiving compensation for my accident.”
5
Involvement in community events and support
“Craig Swapp sponsored a backpack give away to help out with school. They're good people.”
Cons
1
Longer than expected timeline for case resolution
“Though the process had its challenges, Matt and the team at Craig Swapp and Associates made it as smooth as possible.”
2
Isolated instances of poor representation and communication
“Did not have no clew as what was going on in the case. I watched as they read the paperwork the judge was asking about to try and figure out what the judge was even speaking about.”
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