Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the staff
“Tayah was great to talk to. Very helpful and knowledgeable.”
2
Compassionate and understanding attorneys who go above and beyond for their clients
“Shay and Matt were incredible in handling my wife's case after she was bitten by a dog while protecting our 7-year-old son. From our first meeting, they showed genuine care and professionalism, making sure we understood every step of the process.”
3
Effective communication and keeping clients informed throughout the process
“I know Doug and Ryan through BNI and I'm so impressed with the level of detail in the investigation of their cases and the care they give their clients.”
4
Positive outcomes and fair settlements for clients
“I cannot thank Heidi Underwood, Chris Barrus, and the Craig Swapp team enough. After being told by 3 other Law Firms that I did not have a case, Craig Swapp's team took a chance. They did not stop when we discovered the situation was not as it seemed, they continued and won my case for me.”
5
Involvement in the community and giving back
“Craig Swapp sponsored a backpack give away to help out with school. They're good people.”
Cons
1
Occasionally lengthy and drawn-out legal process
“The case took longer than I initially expected, especially since it was a straightforward automotive accident.”
2
Isolated instances of poor communication or unresponsiveness
“Did not have no clew as what was going on in the case. I watched as they read the paperwork the judge was asking about to try and figure out what the judge was even speaking about. And then when defending me did not even ask what I wanted. Worse money ever spent”