Reviews

Top review highlights

Pros

Excellent customer service and communication

“Aaron and Grady were so amazing! They made this process so easy and quick, less than a week to file! 100% recommend them!”

Knowledgeable and experienced attorneys

“I have never felt so scared or alone in all my life with now new issues to deal with medically. But through these horrific years so much hard work, doctor after doctor and hand over fist money being paid out I had made some pretty big improvements and was enjoying life again. And now this? My first meeting with the man they sent to my house (I can believe I don't remember his name) I cried and cried because he was a great listener and he allowed me that.”

Compassionate and understanding approach

“I was assigned an attorney that explained things well and in a way I could understand. He always took the time I needed with him and was patient with my questions and my hesitancy. He arranged for all my upcoming tests and appointments and all I had to do was get there. He kept me in the loop and cared about me each step of the way checking in to see how I was doing and how I was handling it all.”

Efficient and timely case resolution

“They had worked hard in countering an offer made last week and this seemed much more fair in a really unfair situation. Such is life right? It's not fair. But I am grateful for my team at Craig Swapp and what they were able to do for me in this uninsured motorist claim.”

Strong community involvement and giving back

“Craig Swapp sponsored a backpack give away to help out with school. They're good people.”

Cons

Some reviewers had a negative experience with the firm

“They are more interested in squeezing you out for money than seeking justice”

Longer than expected timeline for case resolution

“The case took longer than I initially expected, especially since it was a straightforward automotive accident.”