Reviews
Overall rating
Phil
14 May, 2018
I hired Lacee Whimpey to assist with an amicable divorce. Our initial meeting was productive. It took a couple of months for my wife and me to work through asset division, but when we finished this I sent this information to her (March 23). That's when she stopped communicating. She didn't read my email. Failing to receive an acknowledgement, I sent a followup email on April 2. She acknowledged she failed to read the first email, and replied "I'll be in touch" (April 3). I requested a progress update by email on April 26 but again received no response. Finally I called on May 7. She was in but would not take my call. The receptionist said she would have Lacee call me back. Two days later I sent an email indicating that she had lost my trust and requested that she restore it immediately by responding or I would need to find a new attorney. She responded by apologizing that she was too busy to assist with my case. She promptly returned the balance of my retainer.
In short, I do not question her competence. Rather, my poor review is due to complete lack of professionalism associated with failure to communicate. Divorce is painful enough, but Lacee made ours more painful by failing to respond in a professional manner during a seven week period.
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