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Reviews
Top review highlights
Pros
1
Experienced and knowledgeable attorneys who provide professional and responsive service
“Linh Tran-Layton is a very professional immigration attorney with extensive knowledge on immigration laws. I would say she is the best in town.”
2
Attorneys are helpful, patient, and guide clients through the entire process
“Linh was professional and the process did not take long. She was friendly and knew what she was talking about. She was able to answer all of our questions and she made the complicated process look simple by guiding us through each step.”
3
Efficient and timely handling of cases, with good communication and updates
“Jennifer Ha and her team were great to work with. They were professional, courteous, and knowledgeable. We appreciate her and her team's assistance through the process and definitely recommend her service to everyone.”
4
Affordable and reasonable fees for the services provided
“We feel we were well served by having JLJ as our legal representative throughout. Thank You to Jennifer and the staff at JLJ.”
5
Compassionate and understanding attorneys who care about their clients
“Linh was great in handling my case and walking us through all the process steps. This is a good firm to use, I would recommend them.”
Cons
1
Occasionally poor responsiveness and communication from support staff
“I don't feel her assistant or the receptionists are professional and really care about my case. I never received any reminders regarding renewal of the work permit or the medical exam until I asked my lawyer.”
2
Delays and lack of punctuality in scheduling and attending appointments
“Very disappointing. We had an appointment at 9:00AM. 20 min before that they called and postponed it to 9:30 AM. We've been waiting for one hour till 10:30 AM but Jennifer did not show up. They do not value people's time.”
