Reviews

Top review highlights

Pros
1
Excellent customer service and client-focused approach
“Very professional and very quick replies. The paralegal I talked to was very kind and was very informative. I look forward to working with you.”
2
Highly knowledgeable and experienced attorneys
“Michael is very knowledgeable and trustworthy. He kept us informed throughout the entire process, and made us feel like we really mattered.”
3
Effective communication and responsiveness
“Brittany's customer service was excellent! She was attentive, knowledgeable & concerned about my well being. Highly recommended”
4
Compassionate and understanding representation
“I feel like I am the only client. I am listened to, guided, and validated in my concerns”
5
Successful case outcomes and satisfied clients
“They were very helpful and I am looking forward to proceeding with my accident claim.”
Cons
1
Inconsistent staffing and lack of continuity in case handling
“Over the course of five months, my case was assigned to three different attorneys, which led to inconsistency in advice and hindered progress.”
2
Difficulty in receiving timely responses and updates
“I didn't want to pay the upfront consult fee (though I do feel their service is worth it). Despite this they were still very kind and helpful and even sent me some references for other attorneys that may be able to help me.”
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