Reviews
Top review highlights
Pros
1
Excellent and responsive customer service
“They were able to get back to me within 10 minutes and answered all of my questions to the best of their ability. Very grateful for this free service.”
2
Helpful and informative legal advice
“Incredibly informed and helpful!!”
3
Efficient and timely in handling cases
“They were very professional and replied my all questions in detail and quickly.”
4
Compassionate and understanding of client needs
“These people change lives. When asked 'how do you do it?' they will simply tell you they are doing their jobs. It is much more than that and hardly anything to be done is simple.”
5
Recover maximum compensation for clients
“In the end they were able to settle the claim in my favor for the max amount and I don't think I would have been able to do that on my own.”
Cons
1
Inconsistent quality of service
“Extremely rude on the phone. Now I see why they have a bad rating”
2
Lack of transparency and communication
“At first I felt great about tj auto law but after referring my case out to multiple lawyers and being brushed under the rug I would not reccomend them to anyone.”
3
Potential conflicts of interest
“After watching this firm's unethical behavior in the frivolous lawsuit against Gwenyth Paltrow, I can't help but offer a negative review. They truly give lawyers a bad name. Nothing but a gang of ambulance chasers.”
4
Unreliable and unprofessional
“Unless you make them/him famous or rich he and his counterpart Christina are an absolute joke.”
5
Inadequate legal representation
“Do not recommend this law firm waste of time and money they will take your money and waste it . They don't listen to you they just are money hungry . Save your money and go elsewhere Christina D. Isom is not bright at all do not recommend her she's only been practicing for 3 years and has no experience.”