Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the legal team
“They were very professional, very responsive, patient with me in my first accident with an injury. So glad that I chose this agency to assist me.”
2
The lawyers and paralegals went above and beyond to handle all aspects of the case
“They took care of EVERYTHING for me! I had serious doubts that anything would come out of it and was afraid of having to do the legwork and appear in court as I had in the past. That was not the case. They took care of EVERYTHING for me!”
3
The legal team was compassionate and genuinely cared about their clients' wellbeing
“They really cared about me and what I was going through. They took the time and explained everything to me every step of the way so I felt like I was in the loop throughout the entire process.”
4
Clients were kept well-informed and updated throughout the process
“Jenny kept in touch with me and made sure I was aware of everything happening. I would recommend to anyone! I am so very grateful I went through Craig Swapp & Associates!”
5
Clients were able to focus on recovery while the legal team handled all the details
“It was such a relief to focus on healing instead battling insurance companies.”
Cons
1
Some clients had negative experiences and felt the lawyers were more focused on maximizing their own profits than advocating for the client
“They promised me, BEFORE I signed anything, they're portion of the compensation would NOT exceed mine. Lies. ALL LIES. NEVER AGAIN! DON'T TRUST THEM. MOVE ON. LAWYERS ARE CROOKS.”
2
A few clients felt the lawyers did not fight hard enough or achieve the best possible outcome for their case
“Nightmare. They did a very small settlement for me, didn't fight the insurance company at all. I should have went with a different lawyer.”
