Reviews
Top review highlights
Pros
1
Knowledgeable, experienced, and reliable attorneys
“Michael Thornock is incredibly knowledgeable, professional, and helpful. He's willing to take the time to explain so that anyone could understand.”
2
Excellent communication and responsiveness
“Michael has been attentive to detail, flexible w/ meetings or calls for appointments, always ensured there is coverage and a contact for my case when unavailable and notified me of it, and kept me in the loop in developments.”
3
Personalized and empathetic service
“Michael was understanding and worked with me to keep the process going even when my depression stopped me in my tracks, which happened often!”
4
Successful outcomes for clients
“Due to his work my case is actually closing with the best possible outcome for myself.”
5
Multilingual and culturally competent
“Michael Thornock is excelente profesional. Desde la primera consulta me habló de las opciones que tenía para mí y estuvo dispuesto a ayudar en mi caso. Habla español perfectamente.”
Cons
1
Inconsistent service quality at the front desk
“All contacts were hard to engage with, with delayed or no responses.”
2
Lack of transparency and communication in some cases
“I was told it was a flat free that consumed almost all my retainer. I am waiting for a refund of the remainder a month after our business was concluded.”