Reviews

Exceptional service and expertise! Sarai F. and team at Kramer Law provided me with invaluable guidance and support throughout my legal matter. They were professional, attentive, and truly dedicated to achieving the best possible outcome for me. I highly recommend their services to anyone.

Muy amables y atentos en mi caso Muchas gracias por ayudarne Gracias al abogado y a Karina que se portaron muy comprensivos y me explicaron muy bien Gracias por su atension Los mejores🙏🏻

Carina gave me spectacular attention, she was always prepared and guided me in everything I needed.

Giselle is awesome at what she does, if I were to recommend anyone it would definitely be her and Kramer Law. Thanks for you services.

I was recommended to the Kramer Law Group and words can't describe how attentive they were to my needs. I would like to especially highlights Natalie S

I want to to say that saria was such good help she was super helpful and super communicative I was so happy with her and how professional and super understanding if I had to do this all over again I would deal with her hands down no matter what I was super impressed.

Jenny Hoppie pays attention to the important details of situations and is careful to look for the issues that have the biggest impact in the case. I really appreciate how careful she is to reach out and help people in difficult situations.

Well I feel Kramer law was good but those ladies Seri/Mila were great I would have lost Heart without them Thank You Ladies you deserve to have a raise

Kramer Law was there for 2 of my prior cases a few years back and I can definitely say I’d recommend them to everyone. They paid very great attention and detail to my cases and I felt comfortable throughout the whole process. Thank you to Saraí and all the great attorneys!

Horrendous lawyers. They want everything to be hands off but that means they don’t do work for months and never provide updates. Everytime I asked for regular updates they would have no news and complain that I was asking. They stated that it was weird I wanted updates regularly. When they had difficulty contacting my car insurance they would attempt calling once a week and leave a voicemail. When I would ask for an update about this they didn’t even explain anything about the process or provide dates or times for attempted work. I felt like I paid these snakes a third of my payout and yet the entire time I had to tell them to work. No work would happen on my case for MONTHs then I call and complain and suddenly work was done. When I was recovering from the accident - they basically forced me to go to a chiropractor- which I made very clear I don’t support or like. When I told them I wanted to move to physical therapy they scoffed and complained. The place they sent me to was a shady chiropractor place that happened to contract out a single physical therapist. When I later decided to just work with a physical therapist outside of their contacts - they complained about the change and every week of recovery called and asked when I’d be done, there was no sense of care about my recovery and when the insurance company decided fault they called my physical therapist and basically said I had one more week to fully recover. This was clearly so they could take home a bigger check and less would go to the healthcare I needed. I feel bad everyday - I don’t feel like a single cent I paid them was worth it - and I don’t think they care about people getting better. I will actively be telling people to avoid this firm. - as Kramer has since replied I would like to update my review. The rating will remain 1/5 Stars as the points made in their response either mislead or are inaccurate in a way as to not improve the rating. To give a full picture of the points made by the firm: Litigation and timeline: This case did not require litigation and the 10 month timeline is for me to receive payment. The lawyers forced my hand to cease care within 2 months when I would have e preferred more time for care. This forced option was in alignment when the PiP was getting closer to being expended and clearly with the hopes of more money given to the lawyers instead of towards my care. Payment from insurance in approximately 6 months. During those 4 months I continuously asked for updates and a breakdown of funding use - during this time they paid me nothing and blamed my insurance for not paying their PiP. PiP and Communication: Kramer Law did not contact my insurance weekly, this was the issue I had with them. They claimed to attempt contact but never made did, constantly telling me that they were attempting but not getting anyone on the line or were waiting for a supervisor call back. My insurance company would let me know that the law firm has never made contact. The firm would only attempt contact if I specifically asked for it and even then wouldn’t follow up for multiple weeks if they got sent to voicemail. Discounted Rate: Final restitution only happened when I mentioned the possibility of needing an interest fee paid due to the time the firm had on the payout. Ron Kramer (to his credit) stepped in and offered a 3% discount from the fee, notifying his team to immediately pay me and allow the PiP issue be resolved after the primary had been paid out. When going to retrieve this primary payment and sign documents, I was greeted by a staffer who was clearly upset with me, showing attitude about having to action the case and when I asked them to update the legal documents such as my email being incorrectly spelled or the payment number missing digits she was openly exasperated. Finally it took another month or so for the PiP to be used and me to be finally paid out. Bad experience all around. If this is your expected experience I’d never recommend this firm to anyone who wants to make sure they get made whole after and accident.

I dealt with Sarai and she was so caring and amazing to work with. She definitely deserves it all at this company! Thank you for your care and assistance Sarai!!