Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness
“Great customer service skills, very personable and informative”
2
Knowledgeable and professional staff
“The representative was very professional in assisting me with this action.”
3
Efficient and fast processing of cases
“The process was fast and easy. I would do it again.”
4
Compassionate and understanding approach
“Very kind and understanding”
5
Overall positive and satisfactory experiences
“Great experience so far!”
Cons
1
Overwhelming number of calls and contacts during intake process
“Rapid intake and they do have an app so I gav”
2
Lack of personal attention and communication issues
“Sometimes a law firm can be TOO big and lack a personal touch. Once they get too big they lose site of things like explaining your case, answering your questions, etc.”
3
Dissatisfaction with settlement outcomes and attorney involvement
“I'm left with serious problems, and basically hired them to take their percentage, and have a great day! I could have settled with the insurance for 15k from the start, complete waste of my time and life!”