Reviews
Top review highlights
Pros
1
Skilled, professional, and excellent service
“Very skilled and professional”
2
Aggressive and effective in fighting for clients
“Love Morgan & Morgan. They're always fighting the good fight”
3
Responsive and helpful throughout the process
“The representative help me every step of the way.”
4
Efficient and quick in handling cases
“Excellent service and quick”
5
Compassionate and understanding towards clients
“Made me feel comfort”
Cons
1
Impersonal and lack of individual attention in larger cases
“Sometimes a law firm can be TOO big and lack a personal touch.”
2
Unresponsive and poor communication with clients
“My attorney has no care what so ever for me or my serious inquiries. Never respods to any of my text or calls or emails.”
3
Aggressive sales tactics and persistent contact during intake
“Rapid intake and they do have an app so I gave 2 ⭐️for that. Intake person seemed ok but I was overwhelmed by lots of calls and contact during the intake process.”
4
Misunderstanding client's situation and making incorrect assumptions
“The paralegal (Morgan, coincidentally) was very short with me after a brief conversation where I didn't feel heard, she confused me entirely about what my accident report said, said I was cited at my car accident, which I was not.”
5
High fees and charges that leave clients with little compensation
“The charges (percentages) were so high. The first person pushed me sign the contract saying don't worry the lawyer will drop it down but when I spoke with the lawyer it wasn't true.”