Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness
“One call and instantly helped, very caring and professional”
2
Knowledgeable and helpful staff
“Josh was very helpful and very knowledgeable”
3
Compassionate and understanding approach
“They really care about their clients and go the extra mile to help with whatever you need.”
4
Efficient and streamlined process
“The process was fast and easy. I would do it again.”
5
Strong track record of successful cases
“They're always fighting the good fight”
Cons
1
Impersonal and overwhelming intake process
“I felt lost in the fray and never got to speak to anyone other than the intake person.”
2
Lack of communication and updates on case status
“After my accident, I thought calling M&M would take care of me, like the TV ad says! Well after two years I've had little info, so I just wait.”
3
Difficulty reaching and communicating with attorneys
“My attorney has no care what so ever for me or my serious inquiries. Never responds to any of my text or calls or emails.”
4
Concerns about maximizing settlements for their own benefit
“I was made to settle and the lawyer earned more than I got of the settlement.”
5
Unwillingness to take on certain types of cases
“They wouldn't take my case. I thought I had a medical malpractice case. Although they didn't say it, I believe it was because I am 76 and elderly.”
