Reviews

Top review highlights

Pros
1
Jeanne Hovenden is very knowledgeable, professional, and thorough in her work
“Jeanne was very helpful and knowledgeable. She made me way more comfortable with my situation. I highly recommend her!”
2
She is responsive, attentive, and provides excellent communication throughout the process
“She always gets back with you! I would give her 10 stars! She was so helpful and she made it easy.”
3
Jeanne is caring, understanding, and makes clients feel at ease during a difficult time
“Just so grateful to have found Jeanne during a very tough time for us as she was professional, yet easy to talk to.”
4
She provides a seamless and efficient bankruptcy process
“She helped me step by step. Seamless process. Highly recommend!”
5
Clients are highly satisfied with Jeanne's services and would recommend her to others
“I would recommend Jeanne to family and friends. She is AWESOME to work with.”
Cons
1
Some clients experienced a lack of attentiveness and organization in the handling of their cases
“Not very attentive. Initially very informative, but what should have taken a few weeks took months. She is extremely disorganized.”
2
A few clients had negative experiences and felt Jeanne was not helpful or responsive to their needs
“0 stars. After reading the other reviews, I had a COMPLETELY different experience. Zero communication/organization. She made negative comments on the phone and when in person - towards me and referring to another client. She did not want to help me and made me feel like I was a burden on her time.”
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