Reviews

Top review highlights

Pros
1
The law firm is professional, knowledgeable, and caring in their approach to clients
“Professional and knowledgeable.”
2
The attorneys, such as Broderick Dunn and Philip Krone, are described as thoughtful, compelling, and extremely competent
“I could not recommend Mr. Dunn and Mr. Krone more. They were thoughtful, compelling, and extremely competent throughout the duration of my case.”
3
The firm makes themselves available and invested in the client's outcome, even during difficult moments
“The CC&F team made themselves available over the course of nearly two years especially during difficult moments such as depositions and eventually, trial.”
Cons
1
The firm may have hired lawyers struggling to maintain their good standing with the bar association, which was not disclosed to clients
“This firm has hired lawyers struggling to maintain their good standing with the bar association and then the firm does not disclose that.”
2
The firm has a poor mechanism for clients to make complaints and address them, with the only point of contact being an office manager without authority
“The firm has a poor mechanism for clients to make complaints and to also act on client complaints. The only person you will talk with is an office manager who has no authority to do anything.”
3
There were issues with the firm's communication and responsiveness, such as not returning client calls or failing to remember key details about a case
“I then returned their call later that day, and the next. I left two messages, and neither were returned." and "While Mr. Cook was very responsive, he failed to remember key facts about my case and took minimal action.”
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