Lawyers map
Reviews
Top review highlights
Pros
1
Highly knowledgeable and experienced in estate planning
“Alfie was very helpful by discussing ways to address our needs and pointing out areas requiring our attention.”
2
Thorough and detail-oriented in the planning process
“He was competent, timely and very thorough throughout our interaction.”
3
Excellent communication and explains complex legal concepts clearly
“He helped us understand and make decisions concerning our estate planning.”
4
Responsive and available to address client questions and concerns
“When we had a question after our initial meeting, we received an accurate and understandable reply.”
5
Provides personalized and caring service tailored to client needs
“His assistant and he work very well together and always addressed our questions with understandable answers.”
Cons
1
One negative review indicating poor customer service and lack of empathy
“I'm sorry to say calling Mr Butts was not a good experience. I was inquiring about my recent Mothers death in a nursing home. I was asking a lot of questions, he was agitated, said he didn't care and hung up on me.”
