Reviews
Top review highlights
Pros
1
Excellent customer service and professionalism from the entire staff
“Everyone was very professional and answered all needed questions. Each location has given me respect as well as patience when I didnt understand the process.”
2
Efficient and timely handling of cases
“They did everything so professionally and (I emphasis)...quickly. I received a phone call by legal aid and then the lawyer within a day.”
3
Compassionate and non-judgmental approach towards clients
“They allowed me to keep my dignity during such a humbling time in my life.”
4
Clear communication and explanation of the legal process
“They explained the entire process step by step and even helped solve a few complicated problems we were faced with.”
5
Strong commitment to client satisfaction and success
“They really care about their craft and it shows!!!”
Cons
1
Isolated incidents of poor communication and unexpected changes in fees
“Bad experience with boleman but there from desk receptionist tameka was amazing she help threw everything but we only heard from our attorney onetime and our attorney fees increased we was never informed they still was taking our payments then told us our account was closed and now finding out that the creditors wasn't paid.”
2
Rare cases of mix-ups in scheduling and office locations
“There was a mix up with the office my signing appointment was scheduled to, but they fit me in without any problems.”