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Reviews
Top review highlights
Pros
1
Excellent customer service and communication throughout the legal process
“Sandra was the best paralegal ever. This office was really helpful. I would definitely recommend Chris Albiston and Sandra to anyone.”
2
Knowledgeable and dedicated attorneys who fight hard for their clients
“George Albiston and Sandra Herron are a dynamic legal team that truly exemplify excellence in the field of personal injury law.”
3
Family-oriented and compassionate approach to handling cases
“The team is very family oriented! And the true compassion is really there within the firm!”
4
Successful track record of winning cases for clients
“They help me regain to get my life back. I had to trust him. I had to have confidence in myself. And I also had to realize that this man knew what he was talking about.”
5
Willing to go the extra mile to ensure clients are satisfied
“They give my hope back. It was a long and painful process for me. But Mr. Albiston and Mrs. Sandra was always there for me.”
Cons
1
Difficulty in contacting the firm and getting timely responses
“Horrible, horrible, horrible!!!! Spent numerous days just trying to get in contact with anyone with knowledge of my account. Their slow reactions and inability to communicate quickly is very frustrating.”
2
Questionable business practices and lack of transparency
“If I could rate this company with less than 1 star I would. This company shows clear favoritism towards certain employees over others. They are unorganized, unethical, and abysmal in their practices.”
3
Aggressive debt collection tactics and lack of empathy for clients
“They garnished my entire payroll for 3 weeks.. then told me in order to settle the account . I had to pay the settlement first before they would refund me what they collected.”
4
Difficulty in resolving issues and getting accurate information
“I called Glasser and Glasser to let them know and the lady on the phone was snarky and rude and told me the would update their file... That was it”
5
Inconsistent and unreliable communication with clients
“It's a debt collector!!! They never answer the phone or return your call I don't think they care what the review says”
