Reviews
Top review highlights
Pros
1
Thorough and responsive legal team that keeps clients well-informed throughout the process
“They pulled out all the stops to make sure I was receiving the maximum compensation for my situation. I absolutely love and recommend them to anyone injured in an accident.”
2
Friendly, professional, and understanding staff that provide excellent customer service
“Very friendly, kind, caring and patient staff I would recommend Ms Cole and Mr. Hooe to anyone in need, they are understanding and they will fight for you and take of you.”
3
Skilled lawyers who work diligently to get clients the compensation they deserve
“My personal injury case was worked thoroughly and quickly. I enjoyed meeting and working with Mr. Hooe and Sheila Cole.”
Cons
1
Potential difficulty in getting the firm to take on certain personal injury cases
“They wouldn't take my personal injury case and never gave me a reason why.”
2
Inconsistent service quality, with some reviewers reporting rude or unhelpful staff
“Very rude receptionist”