Reviews
Top review highlights
Pros
1
Responsive and communicative attorneys who keep clients informed throughout the process
“My attorney Melvin Todd and case manager Ms. Yolanda were very nice to me. They held my hand through everything and I Received a settlement that I was more than happy with.”
2
Attorneys who fight hard to get clients the best possible outcome
“Melvin Todd is attentive &skillfully proficient and professional.. He comes highly recommended... Melvin Todd is the Best..!”
3
Positive and supportive team that makes the process easier for clients
“I can't say enough good about Mr. Ellis. He was knowledgeable, professional, and handled my case well with the prosecutor who chose not to prosecute. I couldn't be more pleased with his work and would recommend him to everyone.”
4
Attorneys who provide clear explanations and guidance to clients
“My experience with Mr. Melvin Todd was nothing short of amazing! He is very detailed and took the time to explain things in depth, making sure I understood what was happening throughout the whole process.”
5
Firm that is willing to take on difficult cases and fight for their clients
“Joshua Ellis did a great job in my case and reduced my charge to just a small fine. He worked with me taking his time to guide me through my case - he will fight for your rights unlike most other lawyers in Richmond.”
Cons
1
Some clients experience poor communication and lack of updates from the firm
“I have been with this company sinc”
2
Inconsistent quality of service, with some clients reporting excellent experiences and others very poor ones
“My experience with this law firm was wonderful. My case manager Eimy and my attorney Mr. Melvin Todd really cares about me and my injuries throughout the entire process and I got paid$$$. If you are in an accident I would recommend Mr. Todd." vs "Horrible service! Made me wait a whole year just to tell me that my case was closed! After calling over and over for a whole year No progress! Don't know if I got scammed or not.”