Reviews

Top review highlights

Pros
1
Personalized attention and guidance from the lawyers
“What I liked most was the personalized attention. They constantly gave us ideas, listened to us, but were also frank with us regarding what would/wouldn't work.”
2
Caring and invested in clients' issues
“Lisa is an excellent attorney. She is honest and friendly. She has the knowledge, skills and abilities to perform at a level that exceeds what is average. She has my strongest recommendation. Lisa is a top notch attorney who cares about her clients.”
3
Thorough preparation and responsiveness
“In working with Ms. Lisa Lawrence, I found her to be invested in my issues, very knowledgeable, and able to answer all of my MANY questions. She was prepared for our meeting by thoroughly reading the documents I had sent ahead of our consultation.”
4
Professionalism, expertise, and superior customer service
“Their professionalism, attentiveness, guidance, and ability to listen to our needs and translate that into effective action was top notch. I can't tell you how appreciative we are for what Ms. Lawrence and Ms. Parson did for us. Their professionalism and expertise, along with superior customer service is second to none based on my experience.”
5
Tenacious and thoughtful representation
“Lisa Lawrence represented me in a difficult situation with my employer. She combined her professional expertise with consistent follow through that was tenacious and thoughtful.”
Cons
1
Lack of responsiveness and communication
“I wasn't able to get the services I needed on my case, I felt that they weren't in my corner as support for helping me.”
2
Prioritizing profits over clients' best interests
“All they do is take your money. Paid $5K; they gave me $1500 back. Somehow name was changed online. I am referring to Lawrence and Associates, attorneys downtown Richmond, VA. Lisa Lawrence, owner.”
3
Providing limited or unhelpful advice
“I had to pay 150 dollars for 7 mins for her to tell me I don't have a case. They were so Rude”
4
Failure to meet timelines or guidelines
“Did not meet time lines or guidelines, Was not informative, Was all about Money, Did not return calls, Never could provide me with new information, I.had to provide her with the latest information”
5
Lack of empathy and understanding
“Unhelpful, and rude receptionist. Did not feel like I was even heard or respected - seemingly because i was emotional due to the issue that led me to seek their help.”
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