Reviews

After having a difficult time (and that’s being nice) being able to see his kids, my boyfriend and I decided to seek legal help. He was told about Mary Napier, and we decided to go for a consultation because it couldn’t hurt to see if she could help. After having a horrible experience with another law firm he was not expecting much. From day 1, Mary has been able to answer any and all questions we’ve had (and I have a lot as I’ve never gone through anything like this before). My boyfriends ex was something else at the beginning of all this, and all he wanted to do was be a father. Mary actually spoke up for him in court, which he didn’t have before with his former lawyer. She listened to what we had to say and didn’t sugar coat things..which I appreciate! I’ve been extremely happy with Mary’s willingness to explain things to me. Let’s be honest, child support and custody is a difficult process. She made it as painless and easy as possible. The only issue I had was sometimes my emails would go unanswered, and I completely understand she is a very busy person! Maybe having an assistant help out with emails could help her out some. We are very, very thankful and happy with our outcome. He gets to be the best father to his 2 girls..co-parenting is actually happening with his ex (hallelujah!) and I get to be a “step” mom to the most precious and sweetest girls. Our little family thanks Mary Napier for everything she’s done for us!

Just typing her name gives me awful anxiety. Mary Napier doesn't understand the impact her poor decisions have on her clients. After working with her for nearly an entire year, she went to our first court date completely unprepared, not even understanding the basic facts of our case. She consistently ignores her emails, and when asked about the lack of communication she told me I have to schedule a phone conference if I want speedy communication. That isn't much to ask, so i started setting up phone appointments. We live out of state so we couldn't meet in person. She missed 4 appointments in a row on the phone after telling us that it was the best way to contact her. Additionally, any time we asked a question she would snicker or chuckle like we were asking a silly question. She never reassured us of anything when we had concerns. The answers all sounded the same. "Well I can't say either way," "well it COULD work for you, but I can't say for certain," "I mean I honestly can't really say." These are just a few examples of her terrible responses to our questions. After our first hearing, she sent us an email saying it went great. As we read the email, it turns out every single thing our "opponent" asked for was granted. How exactly did you come to the conclusion that court went well, when you failed to explain to the judge even the most basic and essential points of our side? It's like we spent $1500 on a lawyer for the other party. Mary is condescending and useless in the courtroom. In fact, I'm confident that I could have represented myself with better results than we had with this lawyer. Mary doesn't keep track of important points, she doesn't take the time to understand the full story, she is terrible at communicating, and she lacks the passion necessary to defend people in cases that change their entire lives. She doesn't understand that as a lawyer, it is her duty to zealously represent her clients. She also doesn't understand that if she isn't performing her job well, she is impacting the client for the rest of their life. To her, it's like the paycheck is all that matters. We decided we were fed up when Mary thought it would be appropriate to HANG UP on us after we told her we feel she lacks empathy and compassion for our case. The saddest part of this for Mary Napier is that our son is only 3 years old now, and we will likely be needing a lawyer until he is 18 due to the difficult relationship with his birth mother. We were looking for a lawyer we could maintain a working relationship with and return to for cases in the future. Unfortunately, Mary wasted almost a year of our lives that we will never get back, and at a critical time in the development of our son. It is blatantly obvious that this attorney doesn't know what she's doing. Save yourself the time and money and heartache and find somebody else!!

Mary Napier went above and beyond for me with my child custody case. I was asking for 50/50 joint custody, however she managing to get me primary physical and legal custody. She was very professional and always knew the answer to any legal questions I asked. I felt like the odds were against me going into court but during court her professionalism and experience made me optimistic before the judge decided. I would recommend her to anyone in a child custody battle especially a father.

Mary Napier managed my divorce and I was not pleased. Family law is a specialty of the firm and she made many mistakes in the divorce paperwork. Information needed about the children was left out, she sent copies instead of originals - all things I would expect an expert in this area to know. Overall, it took 4 months from submission to the court to the final decree all due to errors. It also took 3 weeks to advise me the divorce was final but I found out 3 days after the actual event because I called the court due to lack of interaction with the office. She acted as if she didn't want my case nor deal with me at all. Her calls were cold and she acted as if she were annoyed. I wouldn't recommend this firm at all, especially if you want an expert.