Reviews

Top review highlights

Pros
1
Highly responsive and communicative attorneys who keep clients informed throughout the process
“They were very responsive, proactive, showed empathy for my situation. I never had to worry about my case because I knew that I was in good hands.”
2
Attorneys who go above and beyond to fight for their clients and achieve favorable outcomes
“They worked hard for me and got me everything I deserved. I was extremely pleased with his representation.”
3
Personalized and caring approach, treating clients like family
“They made me feel like I was a part of the Allen family. I am an Allen for life.”
4
Convenient and accessible locations and scheduling
“Courtney and her team were conveniently located and scheduling time with her was easy.”
5
Impressive results and high client satisfaction
“They did all they could to get me the best result possible. I have already referred others to Courtney and Allen & Allen and will continue to do so.”
Cons
1
Lack of responsiveness and poor customer service from some staff members
“The reception was snappy, put me on hold, then came back and said all of the lawyers were on the phone. She then hung up on me before I could finish talking.”
2
Concerns about the firm only taking "easy" cases and not being aggressive enough in their representation
“They only want easy cases that are open and shut. If you call them to set up an appointment, they will call you back after they talk among themselves to figure if the case is easy enough for them to win.”
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