Reviews

I never will use them again, they hold some of my money in their account for two years. Said justs if Medicare came back to say they owe something which Medicare clear me of all bills. They still hold it and they took all interests that were on my money. You think that's an honesty firm. They making money off you in different ways.

My case was settled and I am extremely happy with the outcome

No good advice

Elizabeth West, has to be the best injury lawyer in RVA. She got me more than was expected and fought really hard to make this happen. I will definitely spread the word! Thanks so much!❤️

I was referred to Jay Tronfeld & Associates by a friend. Mr. Kelly Martin was the lawyer who took my case. He made the whole process from beginning to end so easy for me, which was definitely appreciated after my automobile accident. He was always there to answer any question I had, he was always willing to jump in and help in anyway possible EVEN if it didn't pertain to the case, he was very determined to get the best deal he could and wouldn't settle for anything less, and he (as well as the whole firm) was very responsive. I don't think I waited more than 10 minutes for a reply when emailing Mr. Martin. In addition to Mr. Martin, the WHOLE staff was beyond amazing. From the receptionist, who welcomes you so warmly each time you walk in the door to the office assistant's, who work so hard to obtain ALL vital information for the case. I would HIGHLY recommend this law firm to anyone needing a lawyer for personal injury. You won't find any firm better than this one.

Wonderful staff to work with at any time for many reasons

Nice helpful friendly people.

Dear Jay, I want to say thank you for helping us when we need u the most. My dad and I wanted thank u and your crew for helping us when we had our accident a year ago. P.s. Tell sue, me. Durret thank u for helping us with our case. Thank you, Brittany Foster

I am giving Mr. Wiley Latham 5 stars. He practices great humanitarianism. I started out not happy, but then this guy went above and beyond and did the unthinkable to make sure I was a happy client. Now the TWD firm need to get rid of those old commercials, update them, and add Mr. Latham onto the new commercials, bc he definitely work hard for his clients, deserves proper acknowledgement and respect. The billboard is not enough TWD, get on the job. Peace & Blessing WL.

They don't return phone calls after they take your case,only updates you get is when you call them and finally get to talk to an assistant

I was a client of Mrs. West's in 2009 for a bad car accident I was in. The result of the car accident left me with a rather large scar, a broken bone and various other pains. I didn't have health insurance at the time and Mrs. West and her team at Tronfeld's were able to help me through the process of handling my situation with ease. I would recommend Tronfeld West & Durrett to anyone who has been in a car accident and is looking for a helping hand to guide them through the process!