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Reviews
Top review highlights
Pros
1
Compassionate and caring service with a focus on the client's well-being
“Mr. Shapiro and his staff were always very kind and courteous to me. Roz, Mr. Shapiro's paralegal, was sympathetic to my situation and understanding of my injuries.”
2
Dedication and hard work to achieve the best possible outcome for clients
“They worked extremely hard for us throughout these past five years and believed in our position with so much conviction, but they were also very sensitive to my husband's condition, especially the last few weeks of his life.”
3
Expertise and knowledge in complex legal matters, including railroad and aviation cases
“Mr. Richard N. Shapiro was able to understand the complex situation of my aviation case and put together an aggressive litigation strategy.”
4
Prompt and responsive communication, keeping clients informed throughout the process
“Never did I send an email or left a message in Rick's office that we did not get a speedy answer.”
5
Ability to achieve favorable settlements and verdicts for clients
“We were successful in reaching a settlement amount with the railroad ... on behalf of our mother.... She just wanted to know that she would have money in the bank to pay the bills and not have to worry about somebody coming in and making her give up something that she and Dad had worked for. Rick made that possible.”
Cons
1
Some initial difficulty in getting through to the right person at the firm
“The first time I called Poole Brooke Plumlee PC, I didn't receive the attention or the information I needed from the person answering the main line.”
2
Longer than expected timeline for some cases due to the complexity of the legal issues
“My case had been an absolute nightmare. He addressed all of my concerns, quickly turned things around and gave me full confidence that my case would be resolved.”
