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Reviews
Top review highlights
Pros
1
Highly professional and knowledgeable staff
“Excellent service and knowledge plus an extremely great staff.”
2
Friendly, caring, and understanding approach
“Everyone was so helpful and respectful. Everyone was very good at answering my questions. Good at explaining things so you could understand.”
3
Efficient and timely service
“They were very professional, knowledgeable and helpful. Customer service with this business is exemplary!”
4
Transparent and clear communication
“They really helped me out. I only wish that I had gone to them sooner. I would highly recommend John Goetz Law for those in need of financial relief.”
5
Affordable and reasonable fees
“They are not judgmental, and they helped me in a timely manner whenever I showed up. Mr. Goetz gave a full and complete description on how things would go and it all went very well.”
Cons
1
Inconsistent quality of service
“One of the staff members was rude to me when I spoke to her on the phone. She didn't answer my question and told me look at my paperwork.”
2
Lack of responsiveness and follow-up
“I've had several issues that have never been addressed. God forbid I should ever ask a question because it's constantly met with a rude response from a certain paralegal.”
