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Reviews
Top review highlights
Pros
1
Knowledgeable and Effective Representation
“Jeff and staff are wonderful. My daughter and I attempted to negotiate with the insurance company ourselves - we were totally blown off. Once we retained the Donchez firm, they immediately set to work and a settlement offer came within a few weeks.”
2
Responsive and Communicative
“Mercedes explained things so I understood what to expect each step of the way and she stayed positive and encouraging...even as things dragged on!”
3
Personalized and Compassionate Service
“The Donchez Law Firm guided my family through a very difficult, sensitive, and complicated legal situation with incredible grace and effectiveness. I highly recommend them.”
Cons
1
Lack of Communication and Follow-Through
“A year later with very little communication they found out the defendant was actually liable, but thought the defendant "looked" credible and I didn't because I had been horribly injured. They gave up.”
2
Mismanagement of Client Expectations
“Mercedes promised, then took maternity leave... not telling me she was pregnant when trying to get me as a client. Now I'm disabled and she just walked away; afraid of the insurance company.”
