Reviews
Top review highlights
Pros
1
Friendly, kind, and empathetic staff
“The employee that answers the VOICE MSGS is Friendly, kind, empathetic and reap ppl (But not an attorney nor able to give legal advice.)”
2
Providing valuable legal services to the community
“It's businesses and people like SCLS that strive to keep our community safe and give a voice to those who otherwise would be silenced.”
3
Offering peace of mind and resolution to clients
“I cannot thank Snohomish County Legal Services enough for the peace of mind they have restored to me.”
Cons
1
Limited capacity and resources to handle high demand
“The state should really help them out by perhaps getting them some more employees. It's like they never heard of the Pandemic!”
2
Inconsistent or unsatisfactory assistance for some clients
“Didn't help me worth a squat!! Basically, they just listened to me, and then gave me advice and became someone i could call and get more advice.”
3
Difficulty reaching the organization and long wait times
“Could not get though the phone lines. Tried for 4 days”