Reviews
Top review highlights
Pros
1
Excellent communication and client-focused approach
“She listened and addressed all my questions and concerns so I felt I was informed and making the right decisions for myself.”
2
Highly professional and thorough service
“Her professionalism was outstanding!”
3
Creates a comfortable and non-intimidating environment for clients
“You are treated with the utmost respect, and never feel intimidated, and you are made to feel comfortable.”
Cons
1
Lack of responsiveness and follow-through in some cases
“She did not return one phone call, or prepare a single document. Her only response via email was to deny any part of our conversation which was not in writing.”
2
Potential issues with billing and refund policies
“She and her husband left St.Louis and refused to refund any portion what so ever of the $350 I paid them and have yet to produce proof of any work completed with regard to my case.”