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Reviews
Top review highlights
Pros
1
Knowledgeable, patient, and reasonable pricing
“He is very knowledgeable, patient, and his prices are very reasonable.”
2
Trustworthy, competent, and honest
“Trustworthy, competent, aggressive, honest, good character. Mr. Bonrud is all those.”
3
Provides sound legal advice and personal touch
“He was very reassuring. He showed sound judgement, was very honest with me and gave me sound legal advice.”
4
Responsive and effective in handling legal matters
“He always returned my calls quickly. I would really recommend this guy to anyone.”
5
Demonstrated savviness and ability to independently get things done
“Considering the remote nature of my particular situation, this firm did a fantastic job and demonstrated savviness and the ability to independently get things done.”
Cons
1
Unprofessional and unresponsive customer service
“This person was the most unprofessional, unpleasant person I've spoken to in a long time.”
2
Lack of transparent communication and hidden fees
“She said they would now charge me $50 ("expediting fee") because the dispute case was in 2 weeks.”
3
Preference for using deferral options over active representation
“I looked at some online reviews and the say he essentially uses a "deferral", which you can use yourself if available. I researched what he did for me, turns out he simply used a deferral.”
