Reviews

Top review highlights

Pros
1
Effective at achieving desired outcomes for clients
“She worked diligently and tirelessly with me despite my poor financial plight until she restored my hope to survive.”
2
Highly responsive and accessible to clients
“She was extremely accessible during and after business hours which was so much comforting to me considering how my case was stressful.”
3
Honest and upfront about the legal process
“She never misled me and was honest about what to expect.”
4
Strong advocacy skills and determination
“She is a bull dog, and gets the job you hired her for done.”
5
Provides valuable advice and guidance beyond the client's case
“She even helped give her professional opinion to my sister in another state, and suggestions as to what she should do in her case. Might I add, on her personal time.”
Cons
1
Potential for unethical billing practices
“Before even seeing her face, the receptionist made me sign something that Ms. Smythe later used against me to charge me for the privilege of sitting in her office evaluating whether or not she was right for my case.”
2
Lack of responsiveness and poor customer service
“I wrote a detailed email for consultation to this company (as an ARAG member, with a confirmed case number). What did they do? Nothing, nada.”
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