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Reviews
Top review highlights
Pros
1
Excellent customer service and client-focused approach
“The staff is very friendly. I received amazing results during one of the most stressful times of my life. Would definitely recommend them.”
2
Competent and effective legal representation
“Jarrod was extremely honest and gave great legal advice. I would highly recommend him!”
3
Strong communication and responsiveness
“Whenever I need something done they were on top of it. If I wanted it done right I knew to come to them and I would be pleased with the results.”
4
Dedicated and caring attorneys
“Jarrod my lawyer, and paralegal Esmerelda have done great work. Overall, very pleased.”
5
Successful case outcomes
“We won our case, Mr. Hayes did a very good job. Thank you very much.”
Cons
1
Lack of communication and responsiveness
“The communication was not the best but they got the job done at the end.”
2
Excessive billing and hidden fees
“I'm still being charged and I think my divorce is final, tho I'm not sure. I have asked repeatedly for my final docs, but have yet to receive anything with a judge's signature.”
3
Unprofessional conduct and mistakes
“The paralegal sat with her legs up on the chair like this was a hangout with buddies and had chipped nail polish. Not professional!”
4
Failure to adequately represent client's interests
“He didn't ask for life insurance. (I never thought of it, but I'm not an attorney) He wasn't going to ask for HEALTH INSURANCE!”
5
Withdrawal from cases without proper notice
“We've been with them for a couple months now and had an ongoing case. They failed to update us or make us feel like we were being valued as clients. Let alone the UNBELIEVABLE PRICES they charged us BASICALLY TO GET NOTHING DONE. Not only that, I and my fiancé been waiting for a call back it's been almost 3 weeks. I just gave them a call, and they explained bits and pieces. The cherry on top was that they were withdrawing from our case due to new hires in the office, just like that!”
