Reviews
Top review highlights
Pros
1
Exceptional legal expertise and professionalism
“Mr Parnell was not only exceptionally talented but very personable, easy to work with and really seemed to care about us and the outcome.”
2
Timely and responsive communication
“I swear he doesn't sleep at all, since I received timely communication at all hours.”
3
Cost-effective legal services
“The process was clear, concise and remarkably cost effective.”
Cons
1
Delayed or unsatisfactory service
“Been waitin”
2
Lack of transparency and communication
“Almost everyday i ask updates about my case. They keep telling me it is in progress and may take 10 business days. Today is 15 business day since they received my signed documents. They even dont know what is going on with my case and asking 24-48 hours to clarify.”
3
Refund issues and lost work
“Website says 30 day money back guarantee. Been fighting for that refund and they say since I had access to website they can't give me a full refund. The gave me a partial and then removed access to my answers, so all my work went to waste.”