Reviews
Top review highlights
Pros
1
Responsive and helpful attorneys who provide prompt service and clear advice
“Usually very responsive and helpful. Recently waited 4 days for a call back, but this is unusual. Working with them through legalshield and very satisfied.”
2
Attorneys demonstrate expertise and successfully resolve cases
“The traffic specialty lawyers were very helpful and informative. They walked us through preparation for our case step-by-step. We were especially thrilled to win our case!”
3
Friendly and knowledgeable staff who provide a positive overall experience
“We use this firm for our business through a legal membership plan. So far we've had pleasant interactions with the few attorneys we've interacted with. The staff and attorneys alike are friendly and knowledgeable.”
Cons
1
Inconsistent quality of service, with some attorneys providing poor advice or failing to follow up
“Worked with them through LegalShield. Told me a separation agreement with an employer was all good, but later I found out that the agreement actually had a clause that was ruled illegal back in Fe”
2
Unprofessional and rude behavior from some staff members
“Rude staff. No tact when dealing with people. The staff member literally sounded angry or upset. Maybe the call prior was upsetting, but you know. I dont think anyone deserved to be treated that way.”
3
Difficulty reaching attorneys and long wait times for call-backs
“I waited 2 full week s for a Lawyer to connect .. I called approx. 8 xs. Joe who reached me = He I felt was arrogant, aggressive plus condescending.”