Reviews
Top review highlights
Pros
1
Excellent customer service and client care
“Very nice and helpful with all questions 👍”
2
Knowledgeable and helpful staff
“Luis was very informative, I would definitely recommend!”
3
Quick and efficient process
“Easy and simple process answered a few questions and received a call in seconds”
4
Compassionate and understanding approach
“Gwen was very knowledgeable and passionate in helping me. She did not rush me and she was very understanding in my errors, which is needed dearly for senior citizens.”
5
Commitment to client success
“Initially, Joseph was very detailed and thorough with handling my case right after I had gotten into a bad accident. We are still in the early stages, but the assertiveness I've experienced from Joseph, as well as the rest of the team, to get the job done and work to provide me with the best outcome in the end leaves me feeling very hopeful and full of positivity.”
Cons
1
Lack of communication and responsiveness
“I was lost as to how to go about with obtaining the police report, but Nikki called and explained all that they can help me with.”
2
Inconsistent quality of service
“Don't get that lawyer name Patricia she is a terrible person and she doesn't want to talk much takes forever to respond she won't tell how the case is going and she has a lot of attitude”