Reviews

Top review highlights

Pros

Responsive and organized office staff, with appointments scheduled quickly and in collaboration with the client's schedule

“The office staff was super responsive, appointments were scheduled quickly and in collaboration with my schedule/availability.”

Prepared and knowledgeable attorney who discussed multiple options and potential outcomes with the client

“I felt that Ms. Choi was prepared for the meetings, understood what I was dealing with, and discussed with me multiple options and potential outcomes regarding this legal matter.”

Clients feel their attorney is working hard to advocate for them and provide excellent service

“I could not have asked for a better attorney for my situation (and I have consulted with others prior to CCL) and I very much look forward to my ongoing work with CCL and Ms. Choi.”

Cons

Attorney may interrupt clients and use a condescending tone, making them feel their concerns are not being addressed

“My main issues is that Boyoon Choi would repeatedly interrupt me and cut me off before I could finish speaking and there were some mannerisms like scoffing (in a subtle but noticeable way) that came off as pretty condescending and I received a general negative feeling from the tone of voice she used with me.”

Attorney may provide inaccurate or incomplete legal advice, leading to confusion and potential issues for the client

“Boyoon Choi should really be careful with giving advice that she clearly does not know the basis for. It is concerning when you ask for the RCW that she does not know it, and scoffs at you while mentioning it's part of the general rights for a tenant.”

Clients may feel the attorney is more focused on protecting themselves than genuinely assisting the client

“Unfortunately, during our reunion, she seemed more focused on protecting herself than genuinely assisting me.”