Reviews

Top review highlights

Pros

Exceptional customer service and communication from the legal team

“Janelle's professionalism and genuine care made a stressful situation much more manageable. I highly recommend Janelle to anyone in need of a competent and compassionate case manager.”

Knowledgeable and experienced attorneys who fight for the best outcome

“Jennifer Puckett is really nice to work with and communicates very well. Does a fabulous job at representing her patients and satisfying her providers.”

Personalized attention and support throughout the legal process

“Janelle was the best case manager, she helped me through the whole process of my case”

Prompt and efficient handling of cases

“Khan law firm is the best! Jen was amazing help”

Bilingual staff available to assist Spanish-speaking clients

“Excelente customer service, Pamela Whitney was great helping answer all my questions. She was very knowledgeable and patient with me.”

Cons

Delays in communication and case updates

“I'm not sure where to begin! My lawyer had not reached out to me in seven months. Every text went on, answered every email came back as undelivered.”

Lack of transparency and client involvement

“Without me being informed. First a Javier was helping me, then when I tried reaching out to him, he then informed me a Jennifer would be helping me.”