Reviews

Top review highlights

Pros

Responsive and helpful staff who provide excellent customer service

“Sarah Licha was extremely helpful, courteous and knowledgeable. She provided me the resources I needed during a difficult time. She went above and beyond the call of duty to make sure that I was informed and had the right plan moving forward.”

Willingness to provide resources and guidance even if they cannot take the case

“Even though they were unable to help me with my case, they still went out of their way to send me helpful resources to find a law firm that better fit my needs. Very classy!”

Fast response times and prompt communication

“Sarah was very quick to respond and provide great resources. Super friendly and helpful.”

Compassionate and empathetic approach

“Sarah was extremely kind and even though they couldn't take my case she gave me the information I need it for my case . That meant a lot to me .”

Expertise and knowledge in their field

“Steve is a great problem-solver and I feel very clear after talking to him. He is very professional and answered all questions I have.”

Cons

Cannot take on certain types of cases outside their area of expertise

“Unfortunately their office did not handle the case I had but Tianna Morgan was able to reach out I me and provide various helpful resources and contacts for me during my search for an attorney.”

Potential delays in case resolution

“It took two or three weeks of me pleading for a refund before someone helped me with that.”