Lawyers map
Reviews
Top review highlights
Pros
1
Compassionate and ethical approach
“Diane was compassionate and ethical. She made time out of her schedule when I really needed her assistance.”
2
Professionalism and clear communication
“She was professional, kind, and to the point (she is not an attorney to waste time in order to charge her clients-) she always let me know where the law stood on issues in a compassionate manner.”
3
Prompt and organized handling of legal matters
“She was always prompt to court, meeting me outside the courtroom and going over what would be happening that day, and I always received notice of any court dates and copies of all legal papers that were filed with the court.”
Cons
1
Lack of transparency about fees
“Upon filling out the "new client" paperwork and going over disclosures there was NO disclosure of a fee (her partner at the time, who an acquaintance had used in a legal matter charged a consult fee so I wanted to be 100% sure). When I got out of the consultation I was asked to pay almost $500 for a consultation fee!”
2
Perceived bias and poor client communication
“She wouldn't listen to ANYTHING I had to say; I felt like upon meeting me she was already on the opposing parties side. She was rude and unwelcoming, didn't seem compassionate or caring at all! She talked over me and gave dirty looks TERRIBLE people skills.....she acted as if she was better than me from the moment she met me.”
3
Unsatisfactory legal outcomes and high costs
“I spent 25,000 with her, and as a result my ex-wife receives the maximum allowed by Washington state child support, and I see my kids twice a year. RUN AWAY from Diane Russell. She has no apathy, a cold and bitterness about her, and charges WAY TOO MUCH to lose so hard. My kids have suffered as a result of her services.”
