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Anonymous
05 Sep, 2024
I was referred to Rosemary Wear and sent them an email. Someone at their office called me back, asked some basic questions, and they transferred me to a second person for more basic questions. I was told Emily would call back at 3pm. That's three people total.
Emily called just before 3pm. I was rushed off the phone by Emily and told they had to make other calls in this block and had to let me go. This was in response to my attempt to ask questions specific to my case. Their instructions during the rushed call were generalized and not specific to me or my case. Emily didn't seem to be present for our conversation. They told me to go to my local SSA office to apply for benefits--after acknowledging I already have an interview scheduled. It's almost as if ChatGPT had taken over the call with instructions to waste my time and ignore known facts.
I'm very confused why I was called only to be told to take steps unrelated to my case, then essentially hung up on when I attempted to ask specific questions related to my application. Rushing through multiple calls is not going to help people in need of assistance, it's a hindrance. In a 22 minute phone call with Emily, I received a satisfactory answer to one question.
I sent Rose Wear an email informing them of Emily's choices and asked if they had time that afternoon or the following morning for a few questions. Rose never responded. I sent them an email asking them to purge my information from their records.
I don't recommend anyone contact Rose Ann Wear at Wear Law Office for any reason. If they're comfortable hanging up on someone seeking assistance, I wouldn't trust them to represent me in any way.
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