Reviews
Top review highlights
Pros
1
Knowledgeable and helpful staff who provide clear and informative explanations of estate planning documents and processes
“The presenter was very thorough and gave great explanations.”
2
Efficient and timely service in completing estate planning documents
“They made the whole process seamless.”
3
Compassionate and personalized approach to client needs
“They took care of all my needs and details as well. Everything is taken care of.”
4
Professionalism and expertise in navigating complex legal matters such as Medicaid applications
“Holland McBurns is one of the best attorneys I've ever worked with. Her knowledge is beyond what I expected and she was able to help my situation immensely.”
5
Convenient and accessible services, including virtual/online options
“It was very easy to access the website. Very informative information!!”
Cons
1
Concerns about responsiveness and communication from the firm, especially for remote/online clients
“Major attitudes change, due to distance all correspondence thru technology but we feel they're bit low-tech, needed questionnaires weren't web live format. Non-responsive to our emails where suppose to hav”
2
Dissatisfaction with the quality of service and attention to client needs
“Horrible experience!! Very poor clerical and communication skills. They requested copies when they needed originals, sent important papers to the wrong address, couldn't find emails I had sent 5 times, etc.... Never did they explain what they were doing or what the process would be.”