Lawyers map
Reviews
Top review highlights
Pros
1
Excellent and professional service provided by the lawyers and staff
“I had exceptional service by Jonas Hemenway and his colleagues.”
2
Lawyers are responsive, knowledgeable, and provide clear explanations
“Jonas put that concern very quickly to rest with his demeanor and obvious competence He was easy to reach and responsive to my questions without judgements or condensation.”
3
Lawyers demonstrate empathy, care, and go above and beyond for clients
“Jonas not only made time in his day to address an urgent issue for a new client, he listened patiently and asked questions about important things I was not thinking about at the time.”
4
Lawyers achieve positive outcomes for clients
“They truly know what they are doing and really care that's beyond words for me.”
5
Clients feel their needs are prioritized and they are treated like family
“I felt that I was represented well.”
Cons
1
Inconsistent responsiveness, some clients report never receiving a callback
“Twice I called and was told I'd get a call back and never heard back from them.”
2
Billing and organizational issues lead to confusion and dissatisfaction
“My issue is with the billing and where I was left off on the business side. Issues with systems and organization made things confusing and difficult.”
3
Lawyers may drop clients or refuse to take on new cases due to heavy workload
“Even though Gravis Law was unable to take my case, I felt like I had personal and empathetic communication and service with the client services coordinator that I was blessed to speak with.”
4
Lawyers may not always take the actions promised or deliver the expected results
“Paid them over $700.00 for nothing. He wouldn't even make phone calls to the people involved. Waste of my time totally.”
5
Lack of clear communication and transparency regarding case status and fees
“They don't call you back, they charge you for inquiring about bogus charges on your bill, if you actually do get to talk to someone, they charge you a thirty minute block for a thirty second conversation.”
