Reviews
Top review highlights
Pros
1
Exceptional legal expertise and professionalism
“From the moment I contacted her office, I felt that I was in capable hands and that my case would be handled with utmost care and attention!”
2
Thorough understanding of client's situation and commitment to achieving the best possible outcome
“She took the time to listen attentively and ask pertinent questions, ensuring that she had a comprehensive understanding of the circumstances surrounding my case!”
3
Excellent communication and responsiveness
“She consistently kept me informed about the progress of my case, promptly returning my calls and emails, and patiently explaining legal terms and procedures in a way that was easy for me to understand.”
4
Compassionate and understanding approach
“Kathryn possesses exceptional communication skills. She consistently kept me informed about the progress of my case, promptly returning my calls and emails, and patiently explaining legal terms and procedures in a way that was easy for me to understand.”
5
Affordable and cost-effective representation
“Kathryn didn't cost me money, she saved me money.”
Cons
1
Lack of clear communication about foundational client information
“Prospective clients should be able to quickly obtain answers to foundational questions such as consultation fees, billing structure, and retainer amount.”
2
Inconsistent quality of staff and client support
“I'd recommend ensuring that your staff... whether a secretary, paralegal, or receptionist... has a clear understanding of basic client-facing information.”