Reviews

I like to give noone a bad review and as a business man I try to see the good in everyone but if yiu are hurt AND NEED A GOOD FIRM..DO NOT GO TO PALACE LAW.PLEASE DO A FIRM RESEARCH.

I have worked with PALACE law for the last five years. This company has gotten me through some of the hardest times of my life. On several occasions, my lawyer without her knowledge, has talk me off the edge when I was ready to give up. This company not only did they have my best interest, but also my well-being. I can not say enough positive things about my lawyer, Stefanie Carlton, she is always going above and beyond!

We contact Palace Law after we were denied several time by L & I. They actually gave advice over the phone at first for writing an appeal letter and then later, when we were denied again, we contacted Palace Law to represent us to fight for a full pension. Without their help, we would have received $5000 dollars from L & I. Now my husband has received a full pension. It took time and commitment but in the end we won. We highly recommend their services.

Needs to be more tools for us to use while we are waiting on our case. (Direct deposit change, all material related to the case, check received and for what.)

So far, so good. We will know more in the next 6 months, so we'll start with 5 stars...

Thank you so much for taking the time to LISTEN to me!!!!! So friendly!!! I would give them 10 stars if I could!!! Really good first impression!!! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

I started out using Debbie as the person representing me in my claim, not only did she treat me as a walking dollar sign for her own personal gain but when I disagreed with her opinion, which was to lay over as fast as I got an offer, she then switched my representation without informing me to another one of her coworkers. Because of Debbie my entire claim was ruined. I would highly recommend using a different representation if Debbie is assigned to you.

Aria Rolfes from Palace Law is absolutely incredible! I am continually impressed with her ability to track my current state of recovery, navigate the difficult waters of LNI and successfully neutralize extremely complicated obstacles that LNI creates. Her communication skills are unparalleled to the point where it feels as if I’m her only client, even though that is not the case. Having her on my team is the single best decision that I made to ensure that LNI does not take advantage of me. Just last week after months of diligently arguing over an ankle surgery she successfuly persuaded them to approve it. Without her this surgery would never be possible because LNI repeatedly denied it and wouldn't accept responsibility for conditions that should be covered. No matter how smart or resourceful you might be, you simply don't have the experience or knowledge to successfuly fight LNI on your own. Without Aria my case would have closed three months in when LNI tried to tell me I was at maximum medical improvement. After retaining Palace Law all of the letters and threats from LNI stopped. Everything they sent went straight to Aria, which greatly reduced my stress and anxiety. She kept my claim open and it is still open after seven years while I have had six surgeries to date with four more surgeries planned. If I listened to LNI my case would have been closed after three months and I wouldn't have received seven years of care. Palace Law is an outstanding law firm and Aria is the quintessential embodiment of their collective excellence. Thank you Aria for helping me heal for the past seven years, I owe all of my care to you.

I had Cheryl gorder for a paralegal she was very helpful always got back to me in a short amount of time if she didn't have an answer to my question then she would get the answer and get it to me I would definitely recommend this place

I have recommended Palace Law to my friends, family and anyone I’ve met who is struggling with their claim. No one decides to go into workers comp representation because their goal is to work exclusively with L & I. People who represent clients who have been injured at work do so because they deeply care about their client’s recovery. They know how unbelievably complicated L &I is and they’ve seen so many people who are genuinely injured get taken advantage of. Their entire goal is to keep things fair and to get their clients the medical care, compensation and settlement that they rightfully deserve. Aria Rolfes and Chelsi Russell are two of the most respectful, knowledgeable, kind, direct and caring individuals that I’ve had the pleasure of working with. My claim has been so much easier because of their attention to detail and ability to address L & I’s decisions head on. If you’re in a fight over a workers comp claim you want them on your side. Palace Law, Chelsi Russell and Aria Rolfes are nothing short of exceptional at what they do. There’s a reason why they are the number one workers compensation law firm in Washington and Oregon. They are the best and the best is what you want when you’re fighting something as horribly complicated as L & I is.

There are times in life when a person or group of people stand in the rarified air of being exactly who they say that they are. The people of Palace Law breathe that air - the air of professionalism, diligence, compassion, persistence, and dedication to serving the principle of right over wrong. For my wife and I, having Palace Law work for us has been not only rewarding in terms of outcome, but a time of reinvigorating altruism - reaffirming a belief in the legal profession. This may sound trite, but the people at Palace Law truly care about their clients and go beyond the extra mile because they are people of integrity. My wife was teaching at a university in Bejing for three weeks in January 2020. She returned to the US coughing up blood and was deemed to be the second case of COVID in California. She was hospitalized immediately and placed in infectious disease isolation, eventually losing half of her left lung. We had no choice of hospitals during this initial period of the COVID pandemic, and our medical insurance would not cover her treatment. Our bills exceeded $100,000. We had to sell our home to pay our medical bills. Her employer, a university, had agreed that her case was covered under its Worker's Compensation plan, but the State of Washington, which administered the plan, disagreed. We sought legal assistance, and Palace Law was recommended by several sources. Palace helped us arrange, and advised us through, mediation which resulted in the State agreeing to reimburse most of the medical bills. However, the State dragged the reimbursement process out for another two years. Throughout that time, Chelsi Russell at Palace navigated the bureaucratic waters for us, never wavering, always persistent, positive, kind and genuinely empathetic. Without her singular efforts, we would not have ultimately prevailed. As people of faith, we can say without reservation that we were blessed in finding Palace Law and cannot recommend them more highly. Thank you to everyone at Palace! A. Waite