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Reviews
Top review highlights
Pros
1
Highly knowledgeable and communicative lawyers who take the time to understand each client's case
“Jordan Taylor was the only one that really took the time to understand my case and made sure I understood my options in order to fully represent me.”
2
Dedicated and compassionate team that treats clients like family
“Jordan, Rosé and the entire team were AMAZING from day one! I can not say Thank You enough. From the moment Rose answered my call in May 2018 to when we settled in the Fall of 2022 they treated us like family and made my daughter and I feel as though we could always trust them.”
3
Efficient and professional service with timely responses and resolutions
“My family & I have been using Henderson Law firm for years, they are very efficient and professional. Any & all questions are always answered with a resolution.”
4
Successful in obtaining favorable outcomes and settlements for clients
“They are so knowledgeable, hard working, and communicative. I have already recommended them to friends and family but I would highly recommend.”
5
Excellent client support and communication throughout the legal process
“I had Jordan Taylor represent me a couple of times, both times I had wonderful experience. I would highly recommend him and his team to my family and friends. They are very professional and helpful.”
Cons
1
Billing issues and lack of responsiveness from the billing department
“Had a few sessions, nothing was done, nothing was filed, and was charged thousands. I called billing repeatedly and have just been ignored. It's been months now and they still have not called me back.”
2
Unprofessional and unethical conduct from some staff members
“Extremely unprofessional from day one. Never reply on time, often time completely ignore you when your desperate with time sensitive questions. I was Lead to believe things could have gone my way, but the court doesn't favor fathers, all rights go to the mother. In a moment of frustration and pain, one of the team members laughed at my situation (Jeannette C.).”
3
Delays and lack of progress in some cases
“This dragged on for over a year when another team member told me it would take about 3 months. They made mistakes in my case, and to fix the mistakes I had to pay again, when I confronted Michel Trotter about it, he said he would credit me back, weeks later when I asked about it they got angry and started yelling at me over the phone saying that I was rude.”
