Reviews

Top review highlights

Pros

Excellent and responsive customer service, with helpful and accommodating staff

“The close working relationship with the Account Managers has made a huge difference. They take the time to meet with me and talk through challenges or ideas for the future. Everyone, from support to account management to leaders, have all been super friendly and accomodating.”

Effective in achieving desired legal outcomes, including dismissals and reduced charges

“Sean Nicholson was amazing during the entire process. He was always available to answer any questions that I had, and would always keep me up to date on what was going on with my case. Having this be my first case, I was unaware of the process. Sean Nicholson made sure to help me understand all aspects of the case and made me feel at ease the entire time.”

Trustworthy and honest lawyers who provide clear and realistic guidance

“He was very communicative, super professional, respectful and kind. At my age, I was very anxious and nervous about my serious case. With his confidence and reassurance, I was made more comfortable with my situation and it relieved me a lot of my stress and worries.”

Cons

Automated phone system that can be frustrating to navigate

“Calling about work and the first things you hear on the phone is a robot talking about surveys. Thats not something anyone wants to navigate.”