Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the staff
“Lauren was very friendly, knowledgeable, and was able to answer all my questions and concerns”
2
Attorneys and staff demonstrate strong legal expertise and case management skills
“Joseph was easy to talk to and very helpful! He did an excellent job explaining the process.”
3
The firm takes on cases diligently and advocates passionately for clients
“I am incredibly grateful that he [Kelly Elford] handled my case.”
4
Clients feel cared for and supported throughout the process
“Amy Jo made me feel well-informed but also genuinely cared for.”
5
The firm is able to secure favorable settlements for clients
“They got a settlement for me that was much better than I could have gotten for myself.”
Cons
1
Poor communication and lack of updates from the firm
“I have had to reach out to a supervisor several times just to get a response.”
2
Delays and drawn-out case timelines
“It's been 9months now, at first they reel you in, make you feel comfortable and after signing comprehensive paperwork, they go silent.”
3
Concerns about the firm's priorities and focus on maximizing their own fees
“They should've been more understanding of my situation, and more considerate of my time as their client.”
4
Inconsistent and unreliable service, with clients being passed between multiple representatives
“I worked with so many different people all over the country, and from the start I was very dismissed.”
5
Failure to adequately represent clients' interests and fight for the best possible outcome
“They did not take the time to explain everything through and he was very short with me on everything, almost to the point of being rude.”
