Lawyers map
Reviews
Top review highlights
Pros
1
Responsive and attentive customer service
“Lauren was very helpful, understanding, and helped me understand the process.”
2
Knowledgeable and helpful legal team
“Joseph was such a great experience for me. This is my first dealings with a lawyer and he place some of my worries at ease.”
3
Compassionate and empathetic approach
“Amy Jo has been amazing. She is pleasant and always keeps in touch with me with updates.”
4
Successful case outcomes and settlements
“They got a settlement for me that was much better than I could have gotten for myself.”
5
Transparent communication and updates
“Amy Jo was able to somehow be both professional and very warm. She has phenomenal follow-through.”
Cons
1
Inconsistent communication and lack of updates
“I've had to call periodically to get any information from a car accident that happened four years ago.”
2
Unresponsive and dismissive staff
“Robyn Coleman (case manager) always acted as if I was inconveniencing her, always seemed to have an attitude.”
3
Unsatisfactory case outcomes and settlements
“I am highly upset with the outcome of the settlement and I feel the attorney Shaun Huppert should have fought harder on my case and he didn't.”
4
Slow and delayed legal processes
“It has been a year they are telling me that they are researching. My attorney Jonathan just stopped responding my emails as well.”
5
Concerns about the firm's prioritization of profits over client interests
“Phillips Law Firm received almost triple what I received! So the crap over the phone about them ONLY taking %33 is bull crap!”
